Common queries answered
Frequently asked Questions
Orders are typically processed within 1–3 business days. Shipping times vary depending on your location and the shipping method selected at checkout. You’ll receive an email with tracking once your order ships.
We accept returns on most unused items within 30 days of delivery. Items must be in their original condition and packaging. Some products may be subject to a restocking fee. Please contact us before returning any items.
If your order hasn’t shipped yet, please contact us as soon as possible to update your shipping address. Once an order has been shipped, we are unable to make changes.
Once your order ships, you’ll receive an email with a tracking link. You can use that link to follow the delivery status of your order.
You can reach our support team through the contact form on our website or by emailing us directly. We aim to respond to all inquiries within 1 business day.
If your order hasn’t been processed yet, please contact us immediately so we can attempt to update it. If the order has already shipped, we may not be able to reroute it.
We currently ship within the United States. For international shipping inquiries, please contact us and we’ll let you know if we can accommodate your request.
In most cases, your items will arrive in a single package. However, depending on availability and warehouse location, some items may ship separately.
